IndiGo Begins Passenger Compensation After Flight Cancellations on Dec 26

 

IndiGo flight cancellations December 26 2025

IndiGo Announces Compensation for Affected Passengers

IndiGo, one of India’s leading airlines, has begun compensating passengers impacted by flight cancellations on December 26, 2025. The airline reported a significant disruption in its operations due to technical issues and adverse weather conditions, prompting widespread flight delays and cancellations.

Reason Behind the Cancellations

The December 26 disruptions were primarily caused by a combination of unexpected technical faults in aircraft and heavy winter weather across several Indian cities. This led to hundreds of flights being canceled or delayed, affecting thousands of domestic and international travelers.

How IndiGo Is Handling Passenger Compensation

IndiGo has confirmed that passengers whose flights were canceled or significantly delayed are eligible for compensation. The airline has initiated a structured process, allowing passengers to claim:

• Full refunds for canceled flights

• Rescheduled flights on the next available service

• Additional compensation for significant delays as per airline policy and DGCA regulations

The airline has also encouraged passengers to check their emails or the official IndiGo app for notifications regarding compensation eligibility.

Steps for Passengers to Claim Refunds or Reschedule

Travelers affected by the December 26 cancellations can follow these steps:

1. Visit the IndiGo website or mobile app.

2. Enter flight details in the Manage Booking section.

3. Select the preferred option — refund or reschedule.

4. Follow the prompts to submit a claim for compensation.

5. Keep relevant documents and tickets for verification.

Passengers are advised to act promptly, as compensation claims may have a defined deadline.

Tips for Travelers During Flight Disruptions

Travelers can minimize inconvenience by:

• Checking flight status online before heading to the airport.

• Keeping essential items and documents handy in carry-on luggage.

• Being aware of passenger rights under DGCA rules for domestic flights.

• Maintaining communication with the airline’s customer service for real-time updates.

Airline and DGCA Response

The Directorate General of Civil Aviation (DGCA) has confirmed that IndiGo is complying with regulations for compensating passengers affected by flight cancellations. Authorities emphasized the importance of passenger awareness and urged travelers to know their rights regarding refunds and rescheduling.

Key Takeaways for Travelers

• IndiGo passengers affected on December 26 are eligible for compensation.

• Claims can be processed through the airline’s website or app.

• Technical faults and weather were the main causes of the disruption.

• Understanding passenger rights ensures smooth claims and refunds.